Measure What Matters: Content Impact and Planet Impact
Add metrics like return rate reductions after sizing or care guides, refill adoption, repair requests, and donation or trade-in participation. These indicators show whether your content genuinely helps people own less and use better.
Measure What Matters: Content Impact and Planet Impact
Run A/B tests that prioritize clarity over urgency. Test explanations, diagrams, and guidance—not artificial scarcity. Share learnings openly with subscribers, and invite them to suggest experiments that would make eco decisions easier and more confident.
Measure What Matters: Content Impact and Planet Impact
Close the loop with surveys inside your thank-you emails and manuals. Ask what remains confusing about materials or end-of-life steps. Publish a roadmap summary each quarter so readers see their input guiding new tools, pages, and policies.
Measure What Matters: Content Impact and Planet Impact
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